Friday, June 12, 2015

Social Media Important, But Almost Impossible to Measure Holistically Says Survey

Social Disruption: Social Media Data Is Not Actionable, and Can’t Be Measured Outside of its Own Silo, Top Marketing Execs Say
Marketing Leaders Also Agree With Consumers: Social Media Is Intrusive

Two nationwide surveys commissioned by the Marketing Executives Networking Group reveal consumers' and senior marketing executives' views on the digital marketing industry. The results indicate that companies' use of social media is perceived by both groups as potentially disruptive—55% of senior marketing executives and 52% of consumers perceive social media as intrusive.

In addition, the survey among senior marketing executives reveals that many believe the data generated by social media analytics is not yet actionable. More than 39% agree the information gleaned is not useful to their businesses.

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